Employees resort to approaching HR for all issues, touchy or not. But is HR properly trained to handle these complaints?
Most HR professionals have never had formal training on conducting investigations and are forced to learn when suddenly faced with having to conduct an investigation. If the investigator does not have the proper skills to handle workplace investigations, employees may feel their complaints are not taken seriously internally and will end up going to other sources including the EEOC, DOL or external counsel.
Join this webinar to learn how to handle workplace investigations and avoid legal pitfalls.
- Learn the basics of how to gather a statement of complaint, identify witnesses, gather evidence, conduct witness interviews, and document investigative findings
- Identify the most common types of internal investigations Learn the legal obligations that require employers to conduct internal investigations
- Learn how to gather documentary and physical evidence prior to witness interviewing
- Learn how to establish a chain of custody and a confidential retention process
- Understand how to prepare questions for witness interviews and select appropriate interviewing locations
- Analyze physical, documentary, and testimonial evidence to identify policies and/or laws that have been violated
- Learn a standard format for documenting investigative findings
- Learn best practices in handling disciplinary action and terminations to avoid stepping on legal land mines
Who Will Benefit:
- HR professionals
- Managers, supervisors
- Top management
- Compliance personnel
About Your Expert:
Natalie Ivey is President and CEO of Results Performance Consulting, Inc., a firm specializing in leadership and employee development training and continuing education programs for the HR profession. Ms. Ivey is an author and a national public speaker with more than two decades of leadership and HR management experience with Fortune 500 organizations. She is a member of the Society for Human Resource Management and holds the Senior Professional in Human Resources certification (SPHR).
This program is valid for 1.5 Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP designations. It is also valid for 1.5 re-certification credit hours for HRCI's PHR and SPHR designations through the HR Certification Institute.